Terms Of Service
Last Updated: March 15, 2025
1. AGREEMENT TO TERMS
These Terms of Service ("Terms") constitute a legally binding agreement between 16825290 CANADA INC d/b/a "Growth Engine Systems". ("GES," "we," "us," or "our"), located at 412-920 156 St. NW, Edmonton AB T6R0N6, Canada, and the client ("you," "your," or "client") using our services.
By accessing our services, making any payment, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not use our services.
2. SERVICE DESCRIPTION
2.1 Business Growth Partnership
GES provides enterprise-grade business automation and management services through our comprehensive platform. Our services include:
• Business Systems Implementation
• AI-Powered Lead Generation
• Automation Workflows
• Customer Communication Systems
• Performance Analytics
• Expert Support & Management
2.2 Service Delivery
GES delivers services through:
• Proprietary and partner AI systems
• Custom automation tools
• Professional implementation
• Ongoing optimization
• Expert management
• Regular reporting
2.3 Access Levels
Service access levels are determined by your selected subscription plan. Current service plans and features are displayed on our website and may be modified with notice. Custom solutions may be arranged through direct consultation.
3. SUBSCRIPTION AND PAYMENT
3.1 Term and Renewal
• Month-to-month service
• Automatic renewal unless cancelled
• 30-day written cancellation notice required
• Notice must be sent to [email protected]
3.2 Payment Terms
• All fees due in advance
• Non-refundable payments
• Service suspension for failed payments
• Price changes with 30-day notice
• Additional services billed separately
3.3 Cancellation Process
• 30-day notice period required
• Final month includes:
- Data export and backup
- Service optimization discussion
- Account review
- Transition preparation
4. PLATFORM AND AUTOMATION
4.1 Platform Usage
• Services provided exclusively on GES platform or authorized partner platforms
• Custom automations restricted to GES ecosystem
• No automation export or transfer rights
• Platform access contingent on active subscription
4.2 Automation Ownership
• GES retains automation framework rights
• Clients maintain data ownership
• No right to replicate automations
• Platform-specific implementation
4.3 Service Continuity
• Data backup provided during active service
• Transition assistance available upon request
• Platform access maintained during paid period
• Data retention as per privacy policy
5. FULFILLMENT PARTNERS
5.1 Third-Party Fulfillment
• GES may, at its discretion, utilize specialized fulfillment partners to deliver certain aspects of the services
• All fulfillment partners are bound by confidentiality and quality standards
• Service delivery may involve transfer to specialized business growth partners with advanced implementation capabilities
• Client will be notified when fulfillment partners are engaged in service delivery
5.2 Partner Relationships
• GES maintains responsibility for all service delivery regardless of fulfillment method
• Client agrees to cooperate with assigned fulfillment partners as necessary for service implementation
• Service standards remain consistent regardless of fulfillment source
• Client communication may come directly from authorized fulfillment partners acting on behalf of GES
6. DATA AND INTELLECTUAL PROPERTY
6.1 Data Ownership
• Clients retain ownership of their data
• GES and authorized partners maintain service delivery access
• Data stored on secure infrastructure
• Export available during active subscription
6.2 Intellectual Property
• GES retains service methodology rights
• Platform rights remain with respective owners
• Client content ownership maintained
• No transfer of intellectual property implied
7. SERVICE DELIVERY AND OPTIMIZATION
7.1 Service Standards
• Best effort service delivery
• Continuous optimization approach
• Regular performance review
• Industry standard methodologies
7.2 Market Conditions
• No guaranteed results
• Market-dependent outcomes
• Regular strategy adaptation
• Performance monitoring
8. LIMITATION OF LIABILITY
8.1 Service Disclaimer
• No guaranteed outcomes
• Market-dependent results
• Best-effort service delivery
• No liability for market conditions
8.2 Service Interruption
• No liability for service interruption
• Best-effort resolution
• No compensation for downtime
• Force majeure exclusions
9. CONFIDENTIALITY
9.1 Information Protection
• Mutual confidentiality obligation
• Service methodology protection
• Client data protection
• Proprietary information security
9.2 Disclosure Limitations
• Required by law exception
• Public domain information
• Previously known information
• Independently developed information
9.3 Client Privacy
• No sharing of client details without permission
• No disclosure of business data
• Testimonials only with written authorization
• Case studies require explicit approval
10. MODIFICATIONS
10.1 Service Changes
• Right to modify services
• 30-day notice for material changes
• Continuous improvement updates
• Platform evolution
10.2 Terms Updates
• Right to modify terms
• Notice of significant changes
• Continued use implies acceptance
• Previous versions available on request
11. TERMINATION
11.1 Termination Rights
• 30-day notice requirement
• Payment obligations continue
• Data export period
• Service wind-down
11.2 Post-Termination
• Data retention period
• Final export opportunity
• Account closure process
• Service discontinuation
12. GOVERNING LAW
12.1 Jurisdiction
• Alberta, Canada law governs
• Exclusive jurisdiction
• Dispute resolution process
• Venue selection
12.2 Enforcement
• Severability of provisions
• Waiver limitations
• Entire agreement
• Amendment requirements
13. INTERNATIONAL OPERATIONS
13.1 Global Service Capability
• GES utilizes international resources and partners to deliver comprehensive services
• Some aspects of service delivery may be fulfilled by international partners with specialized capabilities
• All international operations comply with relevant data protection and privacy regulations
• Client data may be processed in multiple jurisdictions as part of service delivery
13.2 Cross-Border Data Processing
• Client consents to cross-border data transfers necessary for service delivery
• GES and partners implement appropriate safeguards for international data transfers
• International operations maintain consistent service and security standards
• Client retains data ownership regardless of processing location
14. CONTACT INFORMATION
For all service-related matters:
Growth Engine Systems Inc.
15. ACCEPTANCE
By using GES services, you acknowledge reading, understanding, and agreeing to these Terms of Service. These Terms constitute the entire agreement between you and GES regarding your use of our services.
GROWTH ENGINE SYSTEMS © ALL RIGHTS RESERVED
PRIVACY POLICY | TERMS OF SERVICE